28 May 2014

Why Diversity Initiatives are Important

One late night in the New York City United Nations World Food Programme office, I looked out of my window and stared straight down the Manhattan skyline at the new World Trade Center building in the distance. I needed to rest my eyes from the French presentation I was preparing that I would help make in Senegal to a room of West African government representatives. The presentation required a lot of fine details, as it was on the mechanics of a macro insurance mechanism that has the potential to revolutionize how food insecurity due to drought is managed on the African continent.

Over the previous year, I had made the startling realization that I actually found the principles of insurance and risk financing interesting. The realization was startling considering how concerted my efforts were in the latter half of my undergrad to avoid the business school from which I graduated with my Bachelor’s. Now there I was, actually relishing the details of what the financial model predicted, and of why countries could only insure a certain layer of risk, of why we needed a particular amount of money to capitalize the risk pool for its lifetime. There I was, actually enjoying the practice of insurance principles I had learned nearly a decade prior.

Until that day, I had always told myself that the reason I hated the idea of going into any kind of finance profession was because it had little to no relevance to poverty reduction, economic empowerment, human rights, gender equality, or simply making the world a better place. And indeed, much of the world of finance, insurance, marketing or other general business is not in place to make the world a better place by any of those measures. Much of the business world will continue to serve an abysmally low percentage of the world population – the few people of the world who can actually afford and use such services. That day, however, I realized the reason I hadn’t enjoyed the actual disciplines of finance, insurance or marketing wasn’t because the practice doesn’t do much to make the world a better place. I realized that day the reason I hadn’t enjoyed the actual disciplines was because of the environment in which I had learned.

By any modern measurable account, I went to a conservative university for my Bachelors degree.[1] Much of the student body watched Fox News without any sense of irony or disbelief – they watched Fox News as an actual news source. It wasn’t uncommon to hear a homophobic slur slipped into casual conversations. It wasn’t uncommon to witness a racial, religious, or falsely patriotic gesture on a weekly basis. And those were just the overt comments. As I mentioned in a previous post on racism, often the worst forms of discrimination are not explicitly expressed.

Sitting in my midtown Manhattan office, that night I finally understood the impact such a negative environment had had on me – a brown woman who is smart, intellectually curious, socially progressive, and abhors bigoted environments. I thought back to the many efforts I had made my first two years in undergrad to integrate myself in the business school – my attempts at joining the business school’s organizations, hanging out with fellow business school classmates, seeking out advice from professors*, or trying to start projects that applied what we learned in the classroom to an international context. I thought about how each of those attempts had been a spectacular failure.

For a long time, I thought these attempts were entirely due to my own shortcomings. Surely, as a young kid with no real business background, part of the reason these attempts failed was indeed because of my own shortcomings. But looking back at how I ran students organizations that did become a resounding success, I saw how I applied what I had learned in my business classes to real life. In the year that I ran our International Relations Organization (IRO), I had an ROI of nearly 300 percent, hosted statewide conferences, and spearheaded a microfinance trip to Togo (West Africa) that helped land me a place in grad school. So why did IRO thrive while my attempts at the business school failed? My guess? The environment.

The comparison between the students who populated IRO and the students who roamed the business school was stark. Certainly not every student fell into one category simply because of their IRO or business school affiliation, though it was plainly apparent that by and large, the socially progressive and open-minded cared more about the state of the world’s poor than they did about the stock market. Unsurprisingly, the progressive people tended to be a part of an organization such as IRO, not the “Young Investors Club of America.” Naturally, I gravitated towards an organization such as IRO for this very reason. And with that gravitation, I brought my business acumen, ability to lead, and most importantly – undying passion and hard work. Less than six months after I took over the organization, I was regularly invited to participate in meetings with university deans, senior administrators, professors, and even the university president. I needed the right environment to thrive.

Looking at the student profile of the university (at least while I was there), the average student was white, straight, Christian, didn’t travel abroad, and came from a middle class family. Those who were interested sought out different people, experiences and ideas. But the vast majority of the students either didn’t think to do so, didn’t know to do so, or didn’t care to do so. With few formal mechanisms to correct this imbalance in the business school, in the process, we were all cheated. Even though I didn’t know it at the time, being who I was effectively drove from participation with the business school because I never felt comfortable in that environment of relative close mindedness. And those in the business school were not exposed to even a sliver of what this incredibly diverse country and planet has to offer, and what that diversity means in more than a superficial context.[2]

The very principles of investing stress a diverse portfolio to achieve sustainability, robustness and growth. This very principle also applies to real life. This very principle is one of the main reasons why diversity initiatives are so important. The majority of the world is not white, Christian, and straight. When entire groups of people are cut out from a conversation, there is a lot of inherent value that is also cut out. It is illogical to create environments that are not welcoming to a diverse audience. In the long run, it is unproductive, inefficient, and detrimental.

When diversity is cut out from an environment, everyone is cheated. People like me take their ideas elsewhere and devote countless hours to another talent pool. Others are discouraged and never find a place for their talents. And those left behind are subject to a groupthink is laughable given the resources and demographics of the modern world. Diversity initiatives are important not only for those in the diversity categories, but for everyone. Diversity initiatives, by practice and definition, make for a stronger society.



[1] I knew this going in. I did everything I could to go to a progressive school elsewhere, though my parents would only pay for an in-state school, and the idea of leaving undergrad debt free was too good to pass up. Part of me constantly regrets the decision, though I fully acknowledge how lucky I am to have parents who were willing and able to pay for my education in the first place.

[2] One minority (in race, religion, or thought) casually placed throughout a pool of thousands of students is should not be relied upon as sufficient to change the environment. Minor attempts at diversity inclusion, one minority, should not be obligated to represent all minority thought.


17 February 2014

International Development - The Process versus the Theme

I'm very fortunate to have been born to parents that were both willing and able to pay for my education. However, as with most Indian parents, the payment of my undergraduate degree came with a few restrictions:

- It must be public and in-state (I'm from the US state of Virginia)
- You have to do science/pre-medicine or business

Growing up with many medical doctors in the family, I knew straightaway that I had neither the passion nor aptitude for many aspects of being a physician, so I chose business. The less-than-desirable atmosphere my university business school created for me as a minority woman* aside, I think I made the right choice. Business classes are about learning a process, and it was then that I realized the subjects that took the least effort on my part to do well (namely, math) was because I am a process-oriented person.

If one looks at any major UN agency, NGO or non-profit in international development, one can quickly see how jobs are organized - by theme. UNDP, for example, breaks their posts up in themes including democratic governance, poverty reduction, and environment and energy. The IRC, a major international NGO that supports refugees, has child protection, economic recovery and development, and governance and rights as a few of their themes. Within each theme, there are still further sub-divisions based on specific content. For example, the IRC includes livelihoods within economic recovery and development.

A Senior Technical Advisor for environmental policy within the UN could have a vastly varied skill set. As with one of my previous bosses, they could be an atmospheric physicist, or a lawyer, or a statistician, or simply a person with a lot of knowledge on environmental policy. Thus, without specializing in a specific theme, searching for international development jobs can be a nightmare, as the title of a post does not tell you much about the skills required.

Conversely, many private sectors jobs - especially in consulting - are much less theme focused. Certainly having a certain background or degree will play in to what clients a consultant secures; however, a strategy consultant can easily switch from advising a pharmaceutical company to an engineering firm, to a food and beverage conglomerate. These switches can easily happen every few years, because much of consulting is about the process, not being an expert in knowledge of a theme.

I knew by my senior year of university that my passion truly lied in international development; ironic to my process-orientation, I decided to make my career there. Having now narrowed my focus on ICT4D, which is the application of ICT-based solutions for international development, I swung back to a more process-oriented method. Technology development, deployment and implementation is very much about the process. In the past seven months, I have networked non-stop for my next long-term ICT4D job. I realize part of my lack of success is due to this process versus theme.

In international development, I have worked in disaster risk management; public health; nutrition; economic, social and cultural rights, and microfinance. Because I have not focused on one kind of theme, I appear as a generalist in international development. Because I have made my career in places that have not invested in me receiving specific certifications, such as PMP, Prince2, or Agile/Scrum, I appear under-certified to many private sector recruiters. I am caught in a limbo between the two worlds, despite having a wealth of experience and skill sets that easily demonstrate I can successfully take on a multitude of jobs.

Of course, there are process oriented companies in international development - namely private sector development firms. Though without an MBA and former management or strategy consulting experience, my application quickly gets lost in pile. As much as my work, as much work in the UN can focus on a process, the processes are not as known or as emphasized either internally and externally.

While I still have hope that ICT4D will become a more commonly known and appreciated niche in international development, the waiting game to secure relevant jobs is a struggle in an already highly competitive field. My advice to those looking to get into the international development career path is this: focus on a theme, develop a highly technical skill set (preferably quantitative in nature), and network like crazy. Things will change, but as with all things international development, that will not happen quickly.
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* I plan on elaborating this point in a future post about why diversity initiatives actually matter.

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04 February 2014

The Lack of Progress Since The Shooting, The Virginia Tech Massacre

Over the last two weeks, a good friend of mine was in town from France. As it often goes, over a year without seeing each other meant that the life reflections we had were much deeper than with what usually comes in more frequent catch-ups. Zooming the life lens out means only things that are truly important are discussed. Being in the midst of promoting my upcoming novel, The Paths of Marriage, which is on a completely different set of subjects, the one single most impactful event of my life has been phased out of nearly every important conversation in the past few months. It wasn't until last Thursday did it dawn on me why I have barely written about this event, this event being what the media dubbed as "The Virginia Tech Massacre." 

For those of us who were there, we simply call it "the shooting".

If the Virginia Tech Massacre had happened in nearly any of the United States' fellow economically developed countries, a reference as generic as "the shooting" would be enough to distinguished the event. It is deeply unfortunate that America cannot claim that same statement. In America, we so often have a mass shooting in which random civilians die en masse that we actually need to title each shooting with a proper noun for it to be identified. I realized last Thursday that this is at the core of why I have found it so hard to write about the subject:  
In the almost seven years since the shooting, I feel nearly no progress on the issue.
Before I go any further, I would like qualify the above. There are some absolutely fantastic initiatives out there to better gun control, increase dialogue, and fight against the extreme lobby interests of the NRA. To name a few, Mayors Against Illegal Guns and Demand Action Against Gun Violence are doing great work.

Rather, what I mean by the above is that in contrast to some of the issues I address in my upcoming book, the progress seen on gun control is a fraction of what it needs to be to both make a difference and to allow those directly impacted by shootings to freely speak their mind. As a minority and as an ally to causes that have been severely demonized in the past, I know how critical this can be.

When I was doing my bachelors degree at Virginia Tech, the issue of LGBT rights was still a largely taboo subject for much of the student body. In order to have a discussion on what LGBT rights actually means - practically, emotionally, economically, historically - one would first have to thoroughly vet out whether the person sitting on the other side of the conversation was an extremist. Otherwise, what should be a civil argument could quickly dissolve into batting away ridiculous, offensive, completely illogical statements about incest, polygamy, abomination, the apocalypse, whatever. 

It is exhausting constantly having to argue points that should not be points; it is exhausting constantly having to argue against people who are uninformed and biased, yet unyielding in their views. Over time, it can be destructive, as nothing is ever achieved, nothing really progresses despite so much time, energy and effort. Over the past seven years, that is how I have felt about the issue of gun control, about preventing future events like the Virginia Tech Massacre, and therefore about publicly reflecting on what happened. Fortunately, I have spent the majority of the time since the shooting in places where I feel comfortable talking about what happened, though attempts to speak beyond those borders are exhausting given the potential backlash.

I could enumerate the many arguments to better gun control across the country. I could even take it a step further and argue why I think the Constitutional argument is flawed. But I'm not going to. I'm not going to because every time I try, points that should not be points are somehow still points. The conversation is still so polarized that nothing short of another shooting changes opinions. Worse, even when people do shift in their opinions in support of gun control, lobbying groups and Congress metaphorically, and sometimes literally, hold voters hostage.

There are a number of aspects of the Virginia Tech Massacre about which I can write without delving into the highly contentious political arena. Indeed, I suppose this is as good a place as any to announce the shooting is the subject of my next planned novel. Still, as a constant contextualizer, as an intellectually curious person, as simply me, it is both painful and heartbreaking to know how little has changed since I laid the first flower bouquet of many over the memorial stones of the three friends I lost on April 16, 2007.