17 February 2014

International Development - The Process versus the Theme

I'm very fortunate to have been born to parents that were both willing and able to pay for my education. However, as with most Indian parents, the payment of my undergraduate degree came with a few restrictions:

- It must be public and in-state (I'm from the US state of Virginia)
- You have to do science/pre-medicine or business

Growing up with many medical doctors in the family, I knew straightaway that I had neither the passion nor aptitude for many aspects of being a physician, so I chose business. The less-than-desirable atmosphere my university business school created for me as a minority woman* aside, I think I made the right choice. Business classes are about learning a process, and it was then that I realized the subjects that took the least effort on my part to do well (namely, math) was because I am a process-oriented person.

If one looks at any major UN agency, NGO or non-profit in international development, one can quickly see how jobs are organized - by theme. UNDP, for example, breaks their posts up in themes including democratic governance, poverty reduction, and environment and energy. The IRC, a major international NGO that supports refugees, has child protection, economic recovery and development, and governance and rights as a few of their themes. Within each theme, there are still further sub-divisions based on specific content. For example, the IRC includes livelihoods within economic recovery and development.

A Senior Technical Advisor for environmental policy within the UN could have a vastly varied skill set. As with one of my previous bosses, they could be an atmospheric physicist, or a lawyer, or a statistician, or simply a person with a lot of knowledge on environmental policy. Thus, without specializing in a specific theme, searching for international development jobs can be a nightmare, as the title of a post does not tell you much about the skills required.

Conversely, many private sectors jobs - especially in consulting - are much less theme focused. Certainly having a certain background or degree will play in to what clients a consultant secures; however, a strategy consultant can easily switch from advising a pharmaceutical company to an engineering firm, to a food and beverage conglomerate. These switches can easily happen every few years, because much of consulting is about the process, not being an expert in knowledge of a theme.

I knew by my senior year of university that my passion truly lied in international development; ironic to my process-orientation, I decided to make my career there. Having now narrowed my focus on ICT4D, which is the application of ICT-based solutions for international development, I swung back to a more process-oriented method. Technology development, deployment and implementation is very much about the process. In the past seven months, I have networked non-stop for my next long-term ICT4D job. I realize part of my lack of success is due to this process versus theme.

In international development, I have worked in disaster risk management; public health; nutrition; economic, social and cultural rights, and microfinance. Because I have not focused on one kind of theme, I appear as a generalist in international development. Because I have made my career in places that have not invested in me receiving specific certifications, such as PMP, Prince2, or Agile/Scrum, I appear under-certified to many private sector recruiters. I am caught in a limbo between the two worlds, despite having a wealth of experience and skill sets that easily demonstrate I can successfully take on a multitude of jobs.

Of course, there are process oriented companies in international development - namely private sector development firms. Though without an MBA and former management or strategy consulting experience, my application quickly gets lost in pile. As much as my work, as much work in the UN can focus on a process, the processes are not as known or as emphasized either internally and externally.

While I still have hope that ICT4D will become a more commonly known and appreciated niche in international development, the waiting game to secure relevant jobs is a struggle in an already highly competitive field. My advice to those looking to get into the international development career path is this: focus on a theme, develop a highly technical skill set (preferably quantitative in nature), and network like crazy. Things will change, but as with all things international development, that will not happen quickly.
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* I plan on elaborating this point in a future post about why diversity initiatives actually matter.

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04 February 2014

The Lack of Progress Since The Shooting, The Virginia Tech Massacre

Over the last two weeks, a good friend of mine was in town from France. As it often goes, over a year without seeing each other meant that the life reflections we had were much deeper than with what usually comes in more frequent catch-ups. Zooming the life lens out means only things that are truly important are discussed. Being in the midst of promoting my upcoming novel, The Paths of Marriage, which is on a completely different set of subjects, the one single most impactful event of my life has been phased out of nearly every important conversation in the past few months. It wasn't until last Thursday did it dawn on me why I have barely written about this event, this event being what the media dubbed as "The Virginia Tech Massacre." 

For those of us who were there, we simply call it "the shooting".

If the Virginia Tech Massacre had happened in nearly any of the United States' fellow economically developed countries, a reference as generic as "the shooting" would be enough to distinguished the event. It is deeply unfortunate that America cannot claim that same statement. In America, we so often have a mass shooting in which random civilians die en masse that we actually need to title each shooting with a proper noun for it to be identified. I realized last Thursday that this is at the core of why I have found it so hard to write about the subject:  
In the almost seven years since the shooting, I feel nearly no progress on the issue.
Before I go any further, I would like qualify the above. There are some absolutely fantastic initiatives out there to better gun control, increase dialogue, and fight against the extreme lobby interests of the NRA. To name a few, Mayors Against Illegal Guns and Demand Action Against Gun Violence are doing great work.

Rather, what I mean by the above is that in contrast to some of the issues I address in my upcoming book, the progress seen on gun control is a fraction of what it needs to be to both make a difference and to allow those directly impacted by shootings to freely speak their mind. As a minority and as an ally to causes that have been severely demonized in the past, I know how critical this can be.

When I was doing my bachelors degree at Virginia Tech, the issue of LGBT rights was still a largely taboo subject for much of the student body. In order to have a discussion on what LGBT rights actually means - practically, emotionally, economically, historically - one would first have to thoroughly vet out whether the person sitting on the other side of the conversation was an extremist. Otherwise, what should be a civil argument could quickly dissolve into batting away ridiculous, offensive, completely illogical statements about incest, polygamy, abomination, the apocalypse, whatever. 

It is exhausting constantly having to argue points that should not be points; it is exhausting constantly having to argue against people who are uninformed and biased, yet unyielding in their views. Over time, it can be destructive, as nothing is ever achieved, nothing really progresses despite so much time, energy and effort. Over the past seven years, that is how I have felt about the issue of gun control, about preventing future events like the Virginia Tech Massacre, and therefore about publicly reflecting on what happened. Fortunately, I have spent the majority of the time since the shooting in places where I feel comfortable talking about what happened, though attempts to speak beyond those borders are exhausting given the potential backlash.

I could enumerate the many arguments to better gun control across the country. I could even take it a step further and argue why I think the Constitutional argument is flawed. But I'm not going to. I'm not going to because every time I try, points that should not be points are somehow still points. The conversation is still so polarized that nothing short of another shooting changes opinions. Worse, even when people do shift in their opinions in support of gun control, lobbying groups and Congress metaphorically, and sometimes literally, hold voters hostage.

There are a number of aspects of the Virginia Tech Massacre about which I can write without delving into the highly contentious political arena. Indeed, I suppose this is as good a place as any to announce the shooting is the subject of my next planned novel. Still, as a constant contextualizer, as an intellectually curious person, as simply me, it is both painful and heartbreaking to know how little has changed since I laid the first flower bouquet of many over the memorial stones of the three friends I lost on April 16, 2007.

12 December 2013

We need to better force the technology to come to the person instead of forcing the person to come to the technology


If one were to take my education and professional background and turn it into a survey that could be aggregated to derive trends, my profile would not be included in the STEM category. My bachelors degree was in marketing, my masters degree was in international affairs, and my work is in international development. Minus a year of directly being called an IT project manager, broad categories would classify most, if not all, of my experience as business or liberal arts. Fair enough, right?

Not really. For those of you who know me, you know that my specific brand of international development is mostly focused on the role of information communications technology (ICT). Ironically enough, it was through the student international affairs organization I ran in undergrad that first alerted me to the power of ICT in economically emerging contexts, as it was through this organization that I helped build my first website. From there, my professional work has included all kinds of research, UI design, web content, and information architecture – all to do with the T in STEM – technology.

Yet despite my total embrace of using and wanting to learn more about technology in my career, I am not considered a part of STEM fields. Not only does it make it insanely difficult to talk to both engineering companies and many of my international development colleagues about what exactly I do, it’s discouraging and often isolating to not be given much of a platform to embed myself further in the intersection of the two fields. It’s also misleading. If I were to do the exact same work at an engineering company, my title may change, and my inclusion in the STEM category also may change, even though my job didn’t.

I am an ardent supporter of all of the initiatives of the White House, major corporations, academic institutions, and the like to actively encourage and recruit females to take on the hardest, most challenging, most complicated STEM majors, jobs and career paths possible. But while I think these campaigns and initiatives are incredibly important to the future of female-kind, and really world-kind, I think there is a huge opportunity that is being missed. And that opportunity is mainstreaming technology; it’s forcing the technology to come to person instead of forcing the person to go to the technology.

The UN is a perfect example. There are thousands of brilliant, analytical, logical thinkers that work at the various agencies and the Secretariat of the UN. But because staff members were not forced to be exposed to technology early on, and were subsequently able to get away with never learning much about their computer, with very few exceptions, anything ICT is considered tangential or limited in role to the core operations.

Of course, technology is merely a facilitator of solutions, and often not the solution itself. And this is precisely why it is such a waste to not be promoting technology as a mainstreamed component of non-STEM classified professions. Even if the US Government and every major tech company were to allocate a significant portion of their budgets to promoting STEM majors in high schools and universities around the world, it may take decades to significantly shift the current 24% figure of total STEM roles being done by women. Even if it didn’t, what about the generations of women – mine included – who are currently in the workforce in non-STEM classified roles? Should they be ignored if they can’t afford to go back to school and get a relevant degree?

Consider some of the most popular (by number of women employed) industries for women in the States and Europe:

·      Education
·      Human Resources
·      Social Work
·      Fashion/retail

Based on my experience, I can safely guess the majority (or at least close to half) of the people employed at the UN in professional capacities are also women.

So imagine then that in addition to encouraging women to go into unequivocal, undisputable STEM professions, we also mainstreamed the use of technology in the above professions? I’m not speaking in small strokes, like having a teacher give homework out to students via a tablet, I mean actually require a technology component to these professions.

Imagine if your primary school teacher set up the information architecture to have each student digitally paired with a foreign pen pal? Or the HR rep worked directly with software engineers to set up how job-sourcing sites interact with their department? Or a social worker design an app to pinpoint areas most prone to a certain type of violence, so programmatic efforts could bring workshops where most needed? Or a wedding gown designer worked with a 3-D printer to prototype new designs on different body types?

Sure, there are undoubtedly women who are doing each of the above, but how many of them are doing ICT work for their jobs electively or as a requirement? Imagine how many more people would reach a much higher level of ICT competence if we figured out a way to make this a core requirement of all work? The possibilities are endless, yet we seem to disproportionately focus on driving people to STEM professions instead of promoting STEM applications in all professions. As a result, the above functions now almost entirely go to engineers, programmers, or IT people instead of being done by the experts in the actual profession.

Of course one could make the argument that cross-disciplinary education or professional experience is always useful, so this idea is already being done. And indeed, some links between do exist between traditionally liberal arts and STEM degrees and professions, such as international development and science (public health), art and math (graphic design, architecture), and sociology and engineering (urban planning).

One could also argue that not every job can include every kind of function. True, though 20 years ago, many people would have argued there is little to no application to use the Internet in their profession. 30 years ago, the same was said about computers; 100 years ago, the same was said about human resources departments. The point is that as the world evolves, so do the requirements to make it function. Not giving everyone the opportunity to exercise what is increasingly being seen as a life skill - the use of STEM in the work place - sets a dangerous precedent that will surely affect generations like mine that did not have STEM requirements past high school.

I like to tell myself that had I known there are degrees focused on the intersection of technology and international development (called ICT4D), I would have gone for that instead of an M.A. in International Affairs, but I didn’t, and I am not sure when I started my Masters if I knew that’s what I even wanted. It wasn’t until I started researching for other classes that I realized what is out there, but by then it was too late; I was already an expensive semester into my courses, and there were neither any tracks nor classes in my department geared towards this ICT4D intersection.

Ultimately, what I am saying is that if we want to encourage any group of people, be it women, minorities, or the poor to go into STEM fields, we need to do a better job of making STEM work applicable and apparent to those who are choosing or already in another field. I myself chose international development out an overwhelming desire to make the planet a better place; had I known how critical technology could be to the equation, perhaps I would have gone into a STEM field and worked my way into the international development world. Better yet, maybe the Mala of the next generation will choose exactly the same degrees and work places I did, but have the option to better engage with technology. Who knows, maybe next generation Mala will even be included in the elusive STEM category.